The Way We Think About Branding And Loyalty Is Wrong


Brands often don't work the way we often think.
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If you talk to CEOs of consumer-facing brands, one thing they tell you, or at least they tell me, is how they plan to keep selling to their ex…

https://www.forbes.com/sites/richardkestenbaum/2023/12/13/the-way-we-think-about-branding-and-loyalty-is-wrong/


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